Compliance Certifications
We maintain the highest industry standards and regularly undergo rigorous third-party audits to ensure compliance.
No compliance frameworks available at this time.
Please check back later or contact for more information.
Resource Library
Access our security documentation, policies, and compliance reports.
Personnel Security Policy
Personnel Security Policy document
Acceptable Use Policy
Acceptable Use Policy document
Information Security Policy
Information Security Policy document
Access Control and Termination Policy
Access Control and Termination Policy document
Risk and Governance Executive Committee Charter
Risk and Governance Executive Committee Charter document
Chief Information Security Officer (CISO) Policy
Chief Information Security Officer (CISO) Policy document
Security controls
Our comprehensive security program includes controls across multiple domains to protect your data.
Access Control & Authorization
Data Protection & Privacy
Governance & Oversight
IT & Operational Security
Risk & Compliance Management
Security & Incident Management
Access Control & Authorization
Data Protection & Privacy
Governance & Oversight
IT & Operational Security
Risk & Compliance Management
Security & Incident Management
Access Control & Authorization
Data Protection & Privacy
Governance & Oversight
IT & Operational Security
Risk & Compliance Management
Security & Incident Management
Subprocessors directory
We carefully select and monitor all third-party services that process data on our behalf.
Slack
Business Apps & Productivity
Google Workspace
Business Apps & Productivity
Calendy
Business Apps & Productivity
Customer.io Platform: Automation, Data, Content Creation
BAP
Gorgias
Custom Integration
Cloudflare
Network & Edge Security
Frequently Asked Questions
Find answers to common questions about our security and compliance practices.
Our Security Commitment
At FactoryFix, security isn't just a feature—it's foundational to everything we build. Our security-first mindset drives our development processes, infrastructure decisions, and organizational policies. We treat the data entrusted to us—whether from our customers, their end users, or anyone who interacts with our organization—with the utmost care and responsibility. Security is embedded in our DNA, enabling us to deliver innovative solutions without compromising on protection.
