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Soolv Compliance Report
Soolv is in compliance with security best practices, has implemented and is monitoring comprehensive controls, and maintains policies to outline its security procedures.
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Compliance Certifications

We maintain the highest industry standards and regularly undergo rigorous third-party audits to ensure compliance.

ISO 27001Compliant

ISO 27001

A global standard that defines best practices for information security management systems (ISMS) — used across industries.

Continuously monitored

Resource Library

Access our security documentation, policies, and compliance reports.

PDF

ISO27001

Compliance report

PDF

Personnel Security Policy

Personnel Security Policy document

Updated: November 2025
PDF

Acceptable Use Policy

Acceptable Use Policy document

Updated: November 2025
PDF

Information Security Management System Manual

Information Security Management System Manual document

Updated: November 2025
PDF

Information Security Policy

Information Security Policy document

Updated: November 2025
PDF

Data Retention and Disposal Policy

Data Retention and Disposal Policy document

Updated: November 2025

Security controls

Our comprehensive security program includes controls across multiple domains to protect your data.

Access Control & Authorization

LIVE
Access Control Procedures
Completed
Access Review of Infrastructure
Completed
Employee Handbook
Completed

Data Protection & Privacy

LIVE
Access Restricted to Modify Infrastructure
Completed
Customer Termination
Completed
Customers List
Completed

Governance & Oversight

LIVE
Background Checks
Completed
Employee Annual Performance Reports
Completed
Employee Handbook
Completed

IT & Operational Security

LIVE
Alerts and Remediation
Completed
Application Outages
Completed
Asset Register List
Completed

Risk & Compliance Management

LIVE
Access Control Procedures
Completed
Board Charter
Completed
Board Meeting Minutes
Completed

Security & Incident Management

LIVE
Access Restricted to Modify Infrastructure
Completed
Alerts and Remediation
Completed
Antivirus and Malware Configurations
Completed

Access Control & Authorization

LIVE
Access Control Procedures
Completed
Access Review of Infrastructure
Completed
Employee Handbook
Completed
Environmental Security Control
Completed

Data Protection & Privacy

LIVE
Access Restricted to Modify Infrastructure
Completed
Customer Termination
Completed
Customers List
Completed
Encryption of Data
Completed

Governance & Oversight

LIVE
Background Checks
Completed
Employee Annual Performance Reports
Completed
Employee Handbook
Completed
Information Security Policies and Procedures
Completed

IT & Operational Security

LIVE
Alerts and Remediation
Completed
Application Outages
Completed
Asset Register List
Completed
Asset Register Maintaining
Completed

Risk & Compliance Management

LIVE
Access Control Procedures
Completed
Board Charter
Completed
Board Meeting Minutes
Completed
Chief Information Security Officer Appointment
Completed

Security & Incident Management

LIVE
Access Restricted to Modify Infrastructure
Completed
Alerts and Remediation
Completed
Antivirus and Malware Configurations
Completed
Breach Notification Communication
Completed

Access Control & Authorization

LIVE
Access Control Procedures
Completed
Access Review of Infrastructure
Completed
Employee Handbook
Completed
Environmental Security Control
Completed

Data Protection & Privacy

LIVE
Access Restricted to Modify Infrastructure
Completed
Customer Termination
Completed
Customers List
Completed
Encryption of Data
Completed

Governance & Oversight

LIVE
Background Checks
Completed
Employee Annual Performance Reports
Completed
Employee Handbook
Completed
Information Security Policies and Procedures
Completed

IT & Operational Security

LIVE
Alerts and Remediation
Completed
Application Outages
Completed
Asset Register List
Completed
Asset Register Maintaining
Completed

Risk & Compliance Management

LIVE
Access Control Procedures
Completed
Board Charter
Completed
Board Meeting Minutes
Completed
Chief Information Security Officer Appointment
Completed

Security & Incident Management

LIVE
Access Restricted to Modify Infrastructure
Completed
Alerts and Remediation
Completed
Antivirus and Malware Configurations
Completed
Breach Notification Communication
Completed

Subprocessors directory

We carefully select and monitor all third-party services that process data on our behalf.

Helicone logo

Helicone

Custom Integration

Google Cloud Platform logo

Google Cloud Platform

Cloud Infrastructure & Platform Services

Vercel logo

Vercel

Cloud Infrastructure & Platform Services

CloudConvert logo

CloudConvert

Custom Integration

Kinde logo

Kinde

IAM

PostHog logo

PostHog

Business Apps & Productivity

Showing 6 of 7 subprocessors

Frequently Asked Questions

Find answers to common questions about our security and compliance practices.

Our Security Commitment

Security Shield

At Soolv, security isn't just a feature—it's foundational to everything we build. Our security-first mindset drives our development processes, infrastructure decisions, and organizational policies. We treat the data entrusted to us—whether from our customers, their end users, or anyone who interacts with our organization—with the utmost care and responsibility. Security is embedded in our DNA, enabling us to deliver innovative solutions without compromising on protection.

Privacy Policy
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Security Shield